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Boost your small business’s visibility in local search results! Learn actionable steps to rank in Google’s Local Pack and attract more local customers.
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Appearing in Google’s Local Pack can make a significant difference in visibility and customer engagement. The Local Pack showcases three top business listings prominently at the top of search results, complete with essential details like your business name, address, phone number, and reviews. This article outlines actionable steps to secure a spot in this highly coveted section, including optimizing your Google My Business profile, using local keywords, building citations, and earning local backlinks. By following these strategies, you can enhance your chances of attracting more local customers and driving foot traffic to your business.
Before we dive into strategies, let's quickly clarify what Google’s Local Pack is. The Local Pack is the box of three business listings that appear at the top of Google search results when someone searches for local services or businesses. These listings include a map, business name, address, phone number, and sometimes reviews. Appearing in the Local Pack is crucial because it captures the attention of users searching for services in their area.
For small businesses, appearing in the Local Pack can differentiate between gaining new customers and being overlooked. Local Pack listings are displayed above organic search results, giving them higher visibility. Moreover, many users rely on Local Pack results to make quick decisions with the increasing use of mobile devices. If your business isn’t showing up here, you could miss out on potential customers.
Your first step in improving your Local Pack ranking is optimising your Google My Business (GMB) profile. Google My Business is a free tool to manage your business's appearance in Google search results and Google Maps.
1. All fields must be filled out accurately, including your business name, address, phone number, website, and business hours. Only accurate or complete information can help your ranking.
2. Select the most relevant categories for your business. For example, choose “Plumber” as your primary category if you're a plumber. You can also add secondary categories that reflect other services you offer.
3. Images play a significant role in attracting customers. Add photos of your storefront, interior, and products or services to make your profile more appealing.
4. Reviews are a strong ranking factor in local SEO. Encourage your satisfied customers to leave positive reviews on your GMB profile. Responding to positive and negative reviews shows that you value customer feedback.
You need to optimise your website and GMB profile for local keywords to rank in Google's Local Pack. Local keywords are search terms that include a location, such as “plumber in London” or “café near me.”
1. Incorporate local keywords into your website content, meta descriptions, and GMB profile. For instance, if you own a coffee shop in Manchester, use phrases like “best coffee shop in Manchester” throughout your site.
2. If your business has multiple locations, create a separate page for each one. Each page should be optimised for local search, with unique content and local keywords relevant to that location.
3. Long-tail keywords, which are more specific search phrases, can help you rank for niche searches. For example, instead of just targeting “hair salon,” you might target “affordable hair salon in Leeds.”
Local citations are online mentions of your business name, address, and phone number (NAP). These citations help Google verify your business’s existence and credibility.
1. List your business on reputable online directories like Yelp, Yellow Pages, and TripAdvisor. Your NAP information is consistent across all listings to avoid confusing Google.
2. If you’re in a specific industry, look for industry-specific directories where you can list your business. For example, listing on travel-related sites like Booking.com can be beneficial if you run a hotel.
3. Don’t overlook local directories and listings, such as those managed by your local chamber of commerce or business associations.
Pro Tip: Using a service like Moz Local or BrightLocal can simplify the process of building and managing local citations. These tools help you monitor your citations and ensure consistency across the web.
With more users searching for local businesses on their mobile devices, having a mobile-friendly website is crucial for ranking in Google’s Local Pack. Google favours mobile-optimised sites, and a poor mobile experience can hurt your ranking.
1. Your website uses a responsive design that adjusts seamlessly to different screen sizes. This will improve user experience and signal Google that your site is mobile-friendly.
2. Mobile users expect quick access to information. Optimise your website’s load times by compressing images, using a content delivery network (CDN), and minimising code.
3. Simplify your website’s navigation for mobile users. Large, clickable buttons and a straightforward layout will help visitors find what they want.
Backlinks are another significant factor in local SEO. Local backlinks come from other websites in your area that link back to your site. These links signal to Google that your business is a trusted resource in the local community.
1. Collaborate with other local businesses for events, sponsorships, or joint promotions. These partnerships often lead to backlinks from their websites to yours.
2. Local newspapers, blogs, and radio stations are excellent sources for local backlinks. To gain coverage and backlinks, reach out with press releases or news stories about your business.
3. Hosting or sponsoring local events can also help you earn backlinks. Event listings and coverage often include links back to your website.
Pro Tip: Yext is a powerful tool for managing your local business listings, tracking backlinks, and improving your online presence across various platforms. Consider integrating it into your local SEO strategy for better results.
Improving your Local Pack ranking is an ongoing process. Monitor your performance regularly to see what’s working and where to adjust.
1. Use Google Analytics to track traffic to your website from local searches. This will help you understand which keywords and strategies drive the most traffic.
2. Google My Business Insights offers insights into how users find your business, their actions, and how your profile performs. Use this data to fine-tune your strategy.
3. Tools like Moz Local, BrightLocal, and Yext provide valuable data on your local SEO performance. They can track your rankings, citations, and backlinks, helping you stay on top of your Local Pack ranking efforts.
Ranking in Google’s Local Pack is a valuable goal for any UK small business. By optimising your Google My Business profile, using local keywords, building citations and backlinks, and ensuring your website is mobile-friendly, you can improve your chances of appearing in the Local Pack. Remember to monitor your performance regularly and adjust your strategy as needed. Local SEO may take time, but the rewards are worth the effort. These steps can increase your visibility, attract local customers, and ultimately grow your business.


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